easy to get into the business, but there is no future and respect - Anonymous employee Geek Squad Employee Review

3.0
Feb 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

easy to get into the field and learn things while you are getting paid. You can be hired as a technician with no absolutely experience.

Cons

This cons is for BestBuy, not Geek Squad. It is hard to see Geek Squad as a stand alone company, since they belongs to Bestbuy and at store level, it is just one small dept to sell services . No way to grow up within the company, if you are already experienced technician, unless giving up your specialty and moving your career to sales, since you are a part of small small and small sub-dept of big brick and mold sales company.and it is hard to expect job security. they always say 'don't worry about loosing your job.' so many times, but they can let you go at anytime with some package. No respect for experienced professional. some management even shows an attitude " your job is very easy and anyone can learn fairly quickly". They may believe that anyone can be easily replaceable with someone younger and cheaper.

Explore other reviews about Geek Squad

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fun work - Nice co-workers - Learn a bunch

Cons

- If you have a bad manager, it really makes your job harder - Pay isn’t too great for the work you do

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, amazing boss, flexible hours. Learned a lot about hardware and software troubleshooting and am always entertained repairing iPhone hardware.

Cons

Fast paced environment that may overwhelm new hires. In this role you are an anchor for the Consultation Agents so dealing with their problems on top of your own repairs can get a bit troublesome at times.

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