Need more training and employees - Anonymous employee GreenShield Employee Review

1.0
Feb 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and health care insurance

Cons

Understaffed yet refuses to hire new employees. 1/3 of their staff are consultants. HR lied in interview. They stated they would hire 2000 people in next year, But afterwards learnt only plan to hire 100 people.

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GreenShield Response
3mo
Thank you for taking the time to share your feedback. We want to be clear that the statements referenced in this review regarding hiring commitments are inaccurate. At no point has GreenShield communicated or represented plans to hire the volume of employees cited here, either in interviews or elsewhere. We take transparency seriously and do not misrepresent workforce plans to candidates or employees. Like many large organizations, we regularly assess our workforce mix to ensure we have the right capabilities in place to deliver for our clients and members. This includes a combination of permanent employees and external resources, based on business needs, timing, and specialized expertise. Decisions related to hiring, resourcing, and training are made deliberately and communicated through appropriate internal channels. We acknowledge the feedback regarding training and capacity and continue to invest in onboarding, learning, and development as we evolve. However, we do not accept claims that question the integrity of our leaders or suggest intentional dishonesty. We encourage employees with concerns or questions about resourcing, workload, or growth opportunities to raise them directly with their people leader or People & Culture so they can be addressed constructively and based on facts.

Explore other reviews about GreenShield

1.0
Jan 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Very few reasons to work here.. cant think of anything

Cons

Everything is terrible.. literally clowns as owners

7
2.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

• Hybrid model (3 days working from home)

Cons

• Heavy workload • Low salary • Lack of recognition, no rewards and a general feeling of not being valued • Compensation is limited to base salary only, with no bonus, annual increases are around 2% even when expectations are met, which does not keep pace with inflation • Limited or no growth opportunities

1
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GreenShield Response
1w
Thank you for sharing your feedback and for your contributions to GreenShield over the past several years. We’re pleased to hear the hybrid work model has been a positive part of your experience, and we remain committed to offering flexibility that supports both our employees and the needs of our business. As GreenShield continues to grow, the pace and complexity of work have increased across many areas. This is a deliberate part of scaling the organization and delivering on our commitments. We actively manage this through prioritization, team-level planning and ongoing support. We also want to provide important context on several of the points raised. GreenShield regularly benchmarks compensation against the market and individual performance to ensure it remains competitive. Our total rewards approach extends beyond base salary and includes development investment, benefits and recognition programs. On recognition, we do not align with the view that recognition is absent. In addition to formal programs like Applause, which enables real-time peer recognition and rewards, leaders are expected to actively acknowledge contributions and support their teams. These expectations are clear and embedded within our leadership accountabilities. Similarly, opportunities for growth and development are a core part of the employee experience. Employees have access to structured development planning, leadership programs and an annual $2,000 learning allowance, supported by regular check-ins to support career progression. Suggesting there are limited or no opportunities for growth does not reflect the range of development pathways available across the organization. While individual perspectives on workload, compensation and growth may vary, many employees continue to build long-term careers and take on new opportunities at GreenShield as the organization evolves. We appreciate you taking the time to share your perspective.
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