Avoid Working for Corporate - Manager HUB International Employee Review

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

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HUB International Response
2d
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.

Explore other reviews about HUB International

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment, flexible schedules, everything you need is well organized and typically easy to find, my job allows me to interact with a lot of different people

Cons

this is a desk/office job - but can work from home some days

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HUB International Response
1w
Thank you so much for sharing this! We love hearing that the environment, flexibility, and organization have made a great impression in your first year. It sounds like the variety of people you get to work with every day is a real highlight, and that's something we think makes HUB a special place to be. We're glad you're here and look forward to seeing you grow with us!
2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong coworkers, decent opportunities to learn new technology tools such as AI/Claude.

Cons

Career progression and promotion criteria lack transparency, particularly for long-term remote employees. Advancement pathways and leveling expectations are entirely unclear, and many employees openly question how promotions are determined. Leadership recently communicated that remote status negatively impacts advancement into management roles and that employees seeking leadership opportunities are expected to work in-office. Employees seeking growth will not have an opportunity for advancement, even to non-managerial roles. Expect to work outside your lane for nothing. Gives 3% or less in salary increases year after year. Says organic growth is slow before the performance review and the very next quarter, states the company is doing great (after the review period). Inexperienced managers who micromanage. Understaffed.

1
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HUB International Response
1w
Thank you for taking the time to share this feedback in detail. We're glad your colleagues and access to new tools have been positives in your experience. We hear your concerns around career progression, promotion transparency, and how advancement criteria are communicated, especially for remote employees. These are areas we want to continue improving, and feedback like this helps inform those conversations. If you're open to sharing more directly, we encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343.
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