2.0
Jan 25, 2024
Anonymous employee
Current employee, more than 8 years
Recommend
CEO approval
Business Outlook
Pros
Loved the teams digital front-end QA got to work with in both Canada and US.
Cons
Biased and at time clueless upper exec management as to what the Digital Content front-end QA team actually brought to the table and what they did to try to ensure positive customer experience, against all odds. In 2023 most of QA. specifically front-end digital were laid off at HBC (Bay, saks off 5th, saks] and most of those QA tasks were parceled off to the HBC India teams. Now it seems they are hiring again for a QA Analyst in Toronto to do the same job as those laid off from the Digital QA team for The Bay, but the position appears to be at a lower starting salary then what was actually paid 10 years ago as a starting salary for same QA Analyst in 2014.