Pros
average pay, average benefits. supportive TLs and QAs but even they have very limited knowledge
Cons
- Constantly changing guidelines about how they tracked our performance, so nothing is ever good enough as they can’t make up their minds about how they tracked our performance. - TLs are supportive but at the same time mislead you into believing you’re doing great until suddenly one day you aren’t. - They constantly acknowledge that there are gaps in data about performance tracking, but will still give you the stats which they’ll never tell you how it’s calculated. - No paid breaks in the day, and they constantly expect you to work throughout your shift because the system kicks you out after 8 minutes of inactivity. So basically, you can’t even take a bathroom break without clocking out and increasing your work day by however much time you spend in the bathroom. - One of the group heads boasted about squeezing work lunches in, when people complained about the lack of lunch breaks. - They expect you to stop moving, breathing and eating during the 8 hour work shift because if you do, they’ll send threatening emails/messages without any consideration that we are humans working for them and not machines that they expect to be plugged in for 8 hours non-stop. I can really just keep going on because there is an endless list of things that are wrong about this company and the kind of work they make you do.