Gig Work is not feasible at all - Personal Shopper Instacart Employee Review

1.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Gig work does not compensate for gas, automobile wear and tear (depreciation), guaranteed minimum wage per job, compensation if customer does not tip which is prevalent in this economy. They are now trying to bundle 3 customers into batches and make you reach unrealistic targets. Customers are not informed that your gas isn't covered or that you do not even make minimum wage and that they want the customer to compensate you for a living wage on top of customers already paying an extra 20% upcharge for the convenience of someone else doing their shopping and deliveries. Customers will report groceries as not delivered to get free groceries so you are forced to take pictures at every door you deliver to with a time and address stamp. Instacart does not allow you to rate customers (that can be rude or lie)

Cons

Recognize that shoppers are just trying to make a living in this economy and many are disabled or elderly . Allow us to rate customers to report the abusive ungrateful ones. Recognize the real value of the world in gas & automobile depreciation. Make it an actual living wage and quit making the customer responsible for that burden. This economy is terrible

Explore other reviews about Instacart

5.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Batch pay and promotions are top notch, especially here in Olney. I've worked in St. Louis, MO, Sparta, IL, Carbondale, IL and Mount Vernon, IL. My favorite has been Olney. I won't reach Diamond status like I did in St. Louis, but the rewards are better in the smaller communities. Instacart cares about their drivers.

Cons

Batch pay could be better.

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, fairly easy to start,

Cons

low pay, very few tips, sometimes sketchy neighborhoods, wears out my vehicle

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