Transparency is not always there - Staff Software Engineer Intuit Employee Review

3.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

-Benefits are top notch. -Many of the employees are awesome partners.

Cons

-The frequent changes to upper management mean yearly changes to many large projects. -Customer service is terrible and you rarely find a representative that is properly trained or knows who has the proper information. -While the company preaches their employee focus it is not the case. As with any major company they are only there for the all might buck.

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Intuit Response
1y
Thank you for your candid feedback. We’re happy to hear your appreciation for our benefits and your colleagues. We’re sorry to hear though that you’re experiencing some challenges. As a company, we’re always striving to ensure our employees have the leadership, collaboration and support they need to do their best work. Your feedback is valuable in helping us continue to evolve our organization and we welcome you to share via HR Connect. It will also be shared with our People Experiences team. Thank you again for your review and the more than 20 years you’ve contributed to our mission of helping power prosperity for our customers.

Explore other reviews about Intuit

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

You get paid on time. Benefits: yes but you do not have time to manage these except on your own personal time.

Cons

Micromanagement, tedious workflows, AI metrics sites that malfunction, pressure to falsify results scorecards, lack of customers' data security, lack of tactical managerial support, multiple approvals and long escalation wait queues, no resolution authority, dismissive leadership creates hostile work environment, poaching selling-parters' customers,

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