JNJ definitely gives your career wings, but sometimes they clip them or don't let you fly - Customer Insights Manager Johnson & Johnson Employee Review

4.0
Jul 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Company culture is very open and welcoming. There are a lot of great people managers and leaders. JNJ has internal frameworks for Marketing Excellence (Mx) and Market Access Excellence (MAx)...together now called Value Excellence (Vx), which keeps everyone speaking the same language, no matter what country or office you're working in...it's the same.

Cons

Unfairness or inequality in career progression and professional development: Some people are forced to climb a well-defined career ladder, rung by rung, while others seemingly get to jump around after 7 months. Glass ceilings exist based on discussions that you're not a part of... Sometimes they hire highly-experienced professionals from stable jobs to get them to bring new expertise into the company, only to let them go after 18 months when the new learning program they made has been rolled out and can be sustained with current employees... It's easier to apply for an internal job if your not a JNJ employee...many times I was held back from putting my name in the hat for some job openings that I was fully qualified to do Sometimes JNJ "talks the talk", but don't "walk the walk": Example: JNJ openly says we are pursuing flexible work schedules, or additional Personal Days when they are attracting new talent, but when push comes to shove they say "it's up to your manager". Because my manager didn't want anybody working from home, ever, my team never got to unless we were sick. Example: JNJ actively hires diverse talent from different education backgrounds for the overall , but these once in the company enon-traditional hires are not given the same opportunities as those who have an MBA

Explore other reviews about Johnson & Johnson

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance for role

Cons

There can be constant reorgs

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The colleagues I worked with were great, friendly, helpful. Because the colleagues were great, I'd love to work there full-time, but this was a short contract.

Cons

The supervisor I was ultimately working for had never worked in digital-related products, in which I had decades of experience. He seemed to be unaware of what every colleague would be telling me (I was interviewing colleagues using a software the manager was intending to propose use for firm-wide). Both the colleagues I interviewed, and the internal technical staff I was speaking with knew the project would not function as he seemed intent on ... forcing(?) it do so. I gave him the resulting report of its users' feedback, and I was finished with my contract. He had gone through 2 other women in this same role, already. And he hired a male after me who delivered esentially the same results. Because I wasn't there, I have no idea of the dream outcome this manager attained, or switched to, later.

See reviews by: Helpful|Rating|Date|All