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      Client Care Counsellor at LifeWorks - Client Care Counsellor LifeWorks Employee Review

      3.0
      Nov 5, 2023
      Client care counsellor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful colleagues and some great training opportunities

      Cons

      Challenging clients (many clients calling in with suicidal thoughts and behaviours), high stress, high micromanagement, and sometimes unreasonable demands/targets.

      Explore other reviews about LifeWorks

      4.0
      Jan 17, 2026
      Care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, felt like supervisor cared

      Cons

      Caseload could feel high, changing needs

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