Unprofessional and Biased Customer Service Managers - Customer Service Agent MAERSK Employee Review

1.0
Aug 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Most of the employees are super friendly and professional.

Cons

Overworked, unclear and inconceivable. The CS managers not all of them but most pursue their personal interests instead of the teams and treat employees with disrespect and unfairly conduct or push to achieve their objectives while they slack off on their jobs.

Explore other reviews about MAERSK

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Always willing to coordinate tasks with other colleagues

Cons

Nothing I can think of

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I used to love working here. I love the people I work with. The level of clients we get to work with is great. National, International brands.

Cons

Frequent reorganizations, salaries are not even keeping up with inflation (which is not a "merit" increase, additional responsibilities for no additional compensation, frequent layoffs and offshoring. When layoffs occur, there are always several positions / responsibilities that are not backfilled and no longer owned by anyone. Changing work from home / hybrid / full time back in office policies continue to change. Employees no longer trust the leadership. There is no stability. There is no incentive to do great work. It has not been valued.

2
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