Customer service - Customer Service Representative MAERSK Employee Review

1.0
Nov 12, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a well known company within the transportation industry. On occasion fun activities are done for workgroup bonding. Decent pay.

Cons

Horrible management. No flexibility. Short staffed. Little to no training provided. To many systems that don't work. Everyone plays the blame game.

Explore other reviews about MAERSK

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Always willing to coordinate tasks with other colleagues

Cons

Nothing I can think of

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I used to love working here. I love the people I work with. The level of clients we get to work with is great. National, International brands.

Cons

Frequent reorganizations, salaries are not even keeping up with inflation (which is not a "merit" increase, additional responsibilities for no additional compensation, frequent layoffs and offshoring. When layoffs occur, there are always several positions / responsibilities that are not backfilled and no longer owned by anyone. Changing work from home / hybrid / full time back in office policies continue to change. Employees no longer trust the leadership. There is no stability. There is no incentive to do great work. It has not been valued.

2
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