Remote work and good culture, but unstable job security - Customer Service Representative MBS Textbook Exchange Employee Review

3.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, pto, and holiday pay. Hood culture

Cons

No raises. No promotions. Repeated layoffs. Medical benefits not great.

Explore other reviews about MBS Textbook Exchange

5.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working with everyone.

Cons

Nothing that I can think of.

3.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the culture of the company Good insurance benefits

Cons

No 401k match No raises

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