Great people to work with - Manager PARC Retirement Living Employee Review

Thank you very much for taking the time to share your perspective. There is genuine disappointment that your experience did not reflect the work environment we strive to maintain. We would like to clarify a few points raised in your review. Decisions related to staffing and promotions are based on performance, the ability to continuously learn and enhance one’s skillset, and the needs of the business. We take fairness and equity seriously, and we regularly evaluate our processes to ensure they are consistent and unbiased. Multiple individuals review promotion decisions; they are never at the sole discretion of a single individual. Regarding changes within the team, we understand that transitions or departures are incredibly difficult. When people changes are made, it is done with great consideration. When required, these decisions are driven by long-term goals for stability, operational efficiency, and support for both employees and residents. Employees who we have exited from the organization have all been given ample coaching opportunities to address their performance prior to their departure. During these conversations we encourage open dialogue and we value the outcomes when we support an employee in realigning with our expectations. We appreciate your contribution during your time with the company and wish you all the best in your future roles. We hope that this was able to clarify our practices.

Thank you for your feedback. We are sorry to hear of your experience and appreciate you sharing this information with us. The environment that we provide our employees is important, and we want all PARC members to feel valued for their efforts. We are deeply concerned by your comments regarding the workload and the impact of staffing shortage on the team during your employment. Ongoing feedback is invaluable in helping us support our people and we would like to understand more about your experience if you are comfortable sharing even after your departure. Please feel free to reach out to HR directly at kfaminoff@parcliving.ca so we can discuss this further and find a way to address this with the presently remaining team.