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      PointClickCare

      Engaged Employer

      PointClickCare reviews

      Great leadership - Customer Success Manager PointClickCare Employee Review

      4.0
      Oct 12, 2025
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong leaders in my department.

      Cons

      A ton of change right now. Hard to navigate

      avatar
      PointClickCare Response
      7mo
      Thank you for your positive review. We appreciate the impact you make every day at PointClickCare. We’re committed to helping our employees succeed and encourage you to work with your manager and HR partner to ensure you’re set up for success.

      Explore other reviews about PointClickCare

      5.0
      Apr 14, 2026
      Finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly people and good benefits

      Cons

      Slow decision making and need for consensus

      avatar
      PointClickCare Response
      1mo
      Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
      1.0
      Apr 21, 2026
      Professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working here was good at one point

      Cons

      Culture has changed drastically at the company. Leadership no longer cares about the people at the company and only focus on the finances/budgets and throwing more load onto the team members. The culture is now cold, changing fast, pushy, and it no longer reflects what we were even 2-3 years ago

      avatar
      PointClickCare Response
      1mo
      Thank you for taking the time to share your feedback and for the many years you spent at PointClickCare. We’re disappointed to hear that your experience did not reflect the culture we strive to maintain. Feedback like this is important to us, and we remain focused on fostering a supportive environment where employees feel valued and recognized. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you'd like to share more. We appreciate you sharing your perspective and wish you all the best moving forward.
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