1.0
Dec 31, 2025
Former employee, less than 1 year
Vancouver, BC
Recommend
CEO approval
Business Outlook
Pros
-Colleagues are supportive, collaborative, and consistently the strongest part of the company culture outside of senior leadership. -Compensation is competitive and generally in line with market expectations.
Cons
-While flexibility is emphasized during the interview process, meeting role expectations often requires working significantly longer days (up to 12 hours). -Senior leadership, particularly within Customer Success and Engineering, can be unapproachable, rude, and dismissive in communication. -Burnout is a significant issue, particularly among Customer Success Managers and Support team members.