Reliable company - Customer Service (CSR) Purolator Employee Review

Great coworkers and company as a whole

Name recognition in the US

None. Literally nothing. It’s a joke of a company.

Zero training, accountability, support, diversity, planning, or management. You watch HR spew word vomit that they’re available to support you, but if you speak up to them or any management your job is threatened. HR, upper management, and other departments are allowed to bully people with no reprimand. There is constant retaliation against anyone that has a difference in opinion, even though HR will tell you “That’s not tolerated and shouldn’t happen!” Petty, cliquey, drama filled work place. Teams take turns choosing a target and tearing them down until they leave. The technology and project management of every single department, let alone company wide roll outs are ATROCIOUS! There’s no support from any department and they will badger and bully you to get what they want. Any extra work that they can’t place gets dropped to the lowest man on the totem pole with no incentive or pay increase and if they speak up, they are told “money doesn’t create happiness” They treat people like slave labor. You will be contacted outside of working hours with no compensation, they can’t plan travel with ample time and notice, but will expect you to drop your whole life to accommodate them. Onboarding and offboarding are a joke! There isn’t a single ounce of training, there’s a bunch of outdated links and videos, and you’re thrown in while basically being told “sink or swim” God forbid you ask for training, you’ll be forced to prove a business case for it. HR, upper management, departments that feel they’re superior are allowed to speak to employees like they’re the scum of the earth and bully them on a regular basis to get what they want, how they want it. It is full of people who talk out both sides of their mouths. They preach about wellness, DEI, women in logistics….. but the second any of that is used to support your position you will be torn apart, targeted and pushed out. There’s no room for growth, there’s no support for growth, this is a dead end company. Save yourself the headache and distress, work elsewhere. The picture they paint is a fallacy.