Pros
- Perks that includes reimbursements - Flexibility on work depending on your position - Client interactions - Fun people (not management) - Opportunity to independently grow your skillset in exercising your role
Cons
- unreasonable and unrealistic expectations in KPIs and from management in effort to squeeze as much labour from you as possible and fast - no room to adapt processes, very corporate and robotic structure - overly complicated product and ui (opinion shared by customers too) - That post 2013 "we're listening and learning" fake and corporate vibe - High turn over environment that makes cross team collaboration difficult - processes, products, and internal tools may evolve quickly, requiring constant adaptation on top of your role's workload - Management lack general managing and people skills outside of demanding KPIs so they don't really think of you as human but know exactly what buzzwords to use to appear that they do - Was set up to fail (shout out to quiet firing) by management team - Beholden to share holders and maintaining a "constant growth" image so rather than tell people they're losing money and customers, they'll cut operation costs (salaries) - Goodwill is not built up with accomplishments but demerits are plentiful and earned anytime you don't blink at the speed they want you to