5.0
Apr 7, 2026
Anonymous employee
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
Autonomy and trust to do your job. No micromanagement. Strong brand in the market. Competitive pay and benefits. Robust learning and development program through ServiceNow University. Supportive environment and culture for employees. AI embedded product. Future thinking organization.
Cons
Silos for work at times. Poor communication between lines of leadership at times. Some line managers better at driving accountability than others.