Staff need to be appreciated - Anonymous employee Servus Credit Union Employee Review

Thank you for your review. We're sorry to hear that you feel as though the changes are not having a positive effect on Servus Credit Union. While it is true that we said goodbye to a number of employees, we did so in a fair and thoughtful manner as we sincerely believed that we needed to better prepare the credit union for the changing realities of our industry. We needed to quickly gain new knowledge and skills so that we can continue to succeed in the new world of banking and continue to bring the credit union model of banking to our members and all Albertans. We continue to value the long term employees and at the same time felt it was important to bring in new employees with new, innovative ideas. These decisions were not made lightly however we felt they were critical to our continued success and ultimately to our member-owners. We remain deeply committed to our Noble Purpose of Reimagining Member's Financial Fitness and believe that the changes we are making to our teams, to our technology and to our delivery channels will allow us to continue to live this purpose for years to come.