Great manager and fun selling, but slow in off season - Sales Associate/Cashier Sunglass Hut Employee Review

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

At my store the manager was wonderful. Got bass pro discounts as well. Mostly low stress. Selling glasses is fun

Cons

Slow on off season. Raises are scarce. Commision is based on meeting goals so it’s not guaranteed. Chao system needs an overhaul, barely works sometimes. We don’t use Sunglass hut registers so instead use bps and it takes a while to get our sales numbers.

Explore other reviews about Sunglass Hut

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

you get to make connections with some fun customers and you get a free pair of glasses once a year.

Cons

literally everything else is a con. management is very discriminatory and favors people who are closer in race/ethnicity. they do NOT take criticism well but will micromanage every single thing you do or don’t do. the stores are unkept and literally dirty in every way imaginable. you will never be offered a raise. you will never be offered to move up. if you’re part time, you can expect 4 hours a week and that’s it. if you ask for more hours you likely won’t get it but they will call you last minute (often hours before a shift) as soon as they need someone for coverage. commission is like maybe 1%. goals are sometimes unreasonable and do not adjust according to weather, events, traffic, etc. management constantly watches surveillance cameras throughout the day just to nitpick employees in real time.

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