Horrible Management - Keyholder/Brand Ambassador Swarovski Employee Review

1.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

- Free jewelry every 3 months (part-time employees get a 100$ limit and full-time employees get a 200$ limit) - some of my co workers - pay is not minimum wage but still horrible for promotions - you get to learn about crystals and the brand - 50% off all jewelry

Cons

- Management! there is no management courses for the managers to take which results in a very poorly managed team. - Strict Dresscode for employees but managers always seem to ignore it - Toxic work place ( manager got involved with work drama and played favouritism) - Manager promoted work drama.... even after having high turnover!!!! - Pay promotions bump you up a by few cents - No room from growth after retail. - The jewelry quality is horrible and trying to sell it as something luxurious is very hard. Please focus on your jewelry quality because customers do not wish to pay a high price for jewelry that easily tarnishes.

Explore other reviews about Swarovski

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, full time benefits, store discount, mall discount

Cons

Management, training, inhumane working conditions.

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