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      Great Learning Experience in Customer Service seasons - Call Center Agent TP Employee Review

      5.0
      May 30, 2026
      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team environment, good training programs, and opportunities to improve communication and customer service skills.

      Cons

      High call volume during peak seasons, stressful situations with customer complaints, and rotating work schedules.

      Explore other reviews about TP

      5.0
      May 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and work life balance

      Cons

      No path to promotion or recognition

      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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