Good starting experience but challenging KPIs and pay - Customer Service Representative Telecontinent Employee Review

3.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Depends on the project/client you serve, for me in the beginning it was good tho the basic pay was trash. at least for KPI allowances were good

Cons

Sometimes the salary a bit later but that time the head HR were great. cons would be the insane kpi after management changes

Explore other reviews about Telecontinent

4.0
May 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly and supportive colleagues Good exposure for fresh graduates Good place to gain call center / customer service experience

Cons

Slow career progression Project instability / retrenchment concerns

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