good place to work at - Customer Service Representative (CSR) The Quark Group Employee Review

4.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

great work culture, employee perks (discounts on some merchandise), great place to gain a ton of customer service experience, super accommodating

Cons

starting pay at the time was not so great, crm systems were a bit outdated

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The Quark Group Response
6mo
Thank you for your positive feedback! We're thrilled to hear that you enjoyed working with us and appreciated our work culture, employee perks, and opportunities to gain customer service experience. Your suggestions about exploring new systems and improving workflows are valuable, and we will take them into consideration as we continue to evolve and enhance our workplace for all employees. Thank you again for your time and contributions to The Quark Group. We wish you all the best in your future endeavors!

Explore other reviews about The Quark Group

4.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

great people. great discounts. perks great{not enough}.

Cons

not enough hours. With the way times are now. Need hours to survive.

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The Quark Group Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you enjoy the team environment and the perks available at Quarks/Urban Trail. We also appreciate your comments about hours. Employee feedback is important to us, and we will continue to review scheduling needs to better support our team. Thank you again for your contributions and for taking the time to share your experience with us.
3.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good staff - Great employee discount

Cons

- Dead retail outlook - Base pay forever for sales team

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The Quark Group Response
11mo
Thank you for your positive feedback! We're thrilled to hear that you enjoyed working with us and appreciated the work environment. Staff satisfaction is our priority, and we look forward to continuing to support all team members’ growth and success. If you have further comments for us, please email us at HR@thequarkgroup.ca
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