Pros
Carswell used to be a fairly secure workplace, and for some people it continues to be that way, although this has now been compromised due to an aggressive program of Americanization and exportation of jobs to the Phillipines. The work is fairly routine and the company prides itself on its progressive HR policies, though this may also be questioned. Carswell employees have access to Thomson University, a collection of free online courses for employees only. The best thing about Carswell is that it gives a lot of latitude to the employees to do their own thing, as a result of a study by an external advisor who recommended that Carswell do this to compensate their employees for the low wages that they receive vis a vis the industry.
Cons
Carswell used to be an independent Canadian company. However, after being bought out by WestLaw the management began to reduce staff by exporting jobs to the Phillipines. Carswell also pays very low wages vis a vis the industry. It also manipulates statistics to suggest that it is a top 100 company, whereas in fact staff are demoralized and alienated as a result of the ongoing exportation of jobs to Asia and low wages; the lacklustre, tedious nature of the work; and the fact that there are few opportunities to move up in the company. The company is also fairly political, with a lot of sniping between supervisors, managers and departments. and little loyalty.