Great Company to Work For, Struggling ATM - Operations ThoughtExchange Employee Review

3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, good work-life balance

Cons

Company just laid off 1/3rd of the workforce

Explore other reviews about ThoughtExchange

5.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

good company culture, flex working time

Cons

some meetings are not necessary

3.0
May 16, 2015
Recommend
CEO approval
Business Outlook

Pros

The work-at-home approach seems ideal. The permanent staff are very supportive and helpful. The company paid for gatherings to foster better personal connections.

Cons

They treat new hires a bit frivolously. After being told for six months that I was doing good work, I was laid off with about a week's notice. Within a month, three other employees were let go in the same fashion. While the company's online engagement process has attracted an exceptionally high initial participation level for their clients, the follow-up engagement levels drop dramatically (usually over 50%). If participants felt that the initial engagement was authentic, participation should rise not drop. This suggests some vulnerability in the company's business model.

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