Used to be good - Workers Compensation Claims Adjuster Travelers Employee Review

1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work. Great benefits and PTO you’ll be ostracized for taking.

Cons

Travelers used to be an amazing place to work with great people. I’m not sure what changed, but something definitely has. Management is horrible. Co-workers are now backstabbers and it’s just sad. Everyone sees the change in management so they’re throwing others under the bus to keep their jobs. Layoffs are prevalent now and everyone is scared.

Explore other reviews about Travelers

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I like it so far, great culture

Cons

You’re salary but have to track hours bc you’re technically hourly

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone I work with here is great - friendly, dedicated, hard working, professional, but also fun. The company is very aware that their employees are people. They encourage us to use our time off. We have mindfulness trainings. Our medical plan includes things like 8 free therapy sessions and free visits with a lawyer for consults. Also, I genuinely get the sense that Travelers is a good company. We are encouraged to volunteer. When we do, they award us $20 for every hour of community service worked, and that money can be used to donate a charity of our choice. Then, Travelers will match the money that they already gave us. The leadership is working to be zero emissions by 2030 and I believe they will do. It's a great place to work. There are so many different business units, departments, and offices in this company that if your role isn't fulfilling you can probably find another position that will be a good fit. You are also likely to find another office in the country if you have to (or want to) move. The company is very open to people finding the right place for them.

Cons

Everyone has a very full plate. It's not an insurmountable amount of work but it will keep you very busy. We also require at least 3 days per week in office in my region, but honestly, it's nice to back in an office with people. You will likely pay more for benefits here but they have different plans depending on what you're looking for.

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