Losing it’s appeal - Claim Professional Travelers Employee Review

3.0
Jan 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Best things: Stable company, layoffs are rare, good amount of PTO.

Cons

They seem to have difficulty hiring experienced employees due to their insistence on having them work in an office. Many of the newest hires quit after they get some experience and move on to a better paying job where they can work remotely. They have done a poor job, in my opinion, with planning for the future as it relates to staffing—-many employees are getting close to retirement, and claim management doesn’t seem to appeal much to the Gen Z’ers. It seems like you are always having to do extra work for a vacancy or because a new, inexperienced worker is training or job shadowing and not capable of handling a workload. It’s also a company where you are rewarded for hard work and long hours with more assignments and longer hours. It used to be a company that seemed to pay more than the competition, but I’m not sure that is the case any longer.

Explore other reviews about Travelers

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great well run business. Competitive compensation. Great benefits

Cons

Large company are sometimes slow to innovate, Travelers is the exception

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone I work with here is great - friendly, dedicated, hard working, professional, but also fun. The company is very aware that their employees are people. They encourage us to use our time off. We have mindfulness trainings. Our medical plan includes things like 8 free therapy sessions and free visits with a lawyer for consults. Also, I genuinely get the sense that Travelers is a good company. We are encouraged to volunteer. When we do, they award us $20 for every hour of community service worked, and that money can be used to donate a charity of our choice. Then, Travelers will match the money that they already gave us. The leadership is working to be zero emissions by 2030 and I believe they will do. It's a great place to work. There are so many different business units, departments, and offices in this company that if your role isn't fulfilling you can probably find another position that will be a good fit. You are also likely to find another office in the country if you have to (or want to) move. The company is very open to people finding the right place for them.

Cons

Everyone has a very full plate. It's not an insurmountable amount of work but it will keep you very busy. We also require at least 3 days per week in office in my region, but honestly, it's nice to back in an office with people. You will likely pay more for benefits here but they have different plans depending on what you're looking for.

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