3.0
Mar 12, 2025
Former employee, more than 8 years
Glens Falls, NY
Recommend
CEO approval
Business Outlook
Pros
Monthly bonuses if you can meet the metrics, which is challenging.
Cons
You are micromanaged! This is a very high stress job. You are on the phones with very high call volume. Many calls are with angry callers, and you are graded as they listen to your calls. The health insurance is terrible. They offer no sick time, even though they brag about the great benefits. At the end of the day, you are just a number to them. They will give you additional job duties, but will not increase your pay.