Good benefits but low pay for stressful work - Customer Loyalty Specialist Vivint Employee Review

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5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great sales experience, my first year I knew nothing coming in and management helped me make 60k my first summer. The following summer I made 100k.

Cons

Away from home a lot, if you have kids or a wife traveling and moving can be tough.

3.0
Jan 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great 401k match. - Generous end-of-year bonus for salaried roles. - Safety-conscious leadership. - Affordable health coverage (though UHC is so-so) - Allow working from home if roads are too icy/snowy to drive safely - Generally accepting to gay/lesbian employees in corporate roles (less so in door-to-door sales roles) - Most (but not all) corporate roles have good work-life balance

Cons

- Corporate employees are expected to be in office 4 days a week. - Upper management doesn't seem to care if their door-to-door sales managers are sexist or homophobic. - Will default everything to your legal name, even if you provide a chosen name. If you file requests with the right people they'll let you use your chosen name on your badge and in Teams, but not your company email address or most other company systems. - Utah leadership is mostly straight men. Women and queer folks rarely get promoted to higher management roles (though that might partly be by choice) - Customers frequently complain about deceptive tactics by salespeople, but are very rarely allowed to escape from long contracts.

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