Supportive workplace with strong benefits and work life balance - Customer Service Administrator Wajax Employee Review

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including an HSA, yearly salary increases, and bonuses. Management was supportive and time off was easy to request. Decent hours with a good work life balance.

Cons

No major cons with the role itself. My departure was due to personal childcare constraints after my maternity leave rather than the position or company.

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Wajax Response
3mo
Thank you for taking the time to share your experience. We’re pleased to hear about the positive impact our team, leadership, and programs have had. We appreciate your contributions and wish you continued success.

Explore other reviews about Wajax

5.0
May 8, 2024
Recommend
CEO approval
Business Outlook

Pros

I've been in the company for over three years now and honestly, it's been fantastic. Every day is good, some are even great! The balance between my personal life and work is just right, and the pay is decent enough to live comfortably.

Cons

If you're looking for challenges every day, it might seem a bit too calm here. But for me, it's perfect as it is.

2.0
May 25, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent sales managers, top notch product. Decent training excellent technology tools. IT has moved to iPhones and Salesforce for CRM, which integrates well.

Cons

Operations limits sales as they look after their bottom line and bonus, not what is best for the company or the customer. Head office is in Edmonton, which limits some administration functions to starting at noon in the east.

6
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