2w
We're glad to hear that your experience reflects the kind of environment we’re aiming for - where people genuinely care about each other and the customer, and where leaders are focused on clearing the path so teams can do their best work.
Your callout around automation is also key. We know there’s more we can do to simplify processes and create consistency, and it’s an area we’ll keep leaning into.
Thanks again for your feedback and for the role you play in shaping the experience for your team.