Pros
Excellent product based on modern technology. True SaaS delivery model that eliminates the effort of costly upgrades and enables customers to be on the latest release. Visionary C level management however seems disconnected from the field.
Cons
Lack of understanding of local markets outside of US. Senior Management in California live in a "bubble" and have little appreciation of the field. Employees in regions that don't meet their quotas are underpaid compared to Oracle and SAP. The stock price has been lagging to compensate for the difference. Administrative processes are becoming a burden and it is hard to get things done so agility is negatively impacted. There is a clique of employees who joined the company early and they make the majority of decisions like promotions etc outside of the formal process.
