decent company but huge gaps in senior leadership and management training ruins culture - Anonymous employee ecobee Employee Review

1.0
Apr 24, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I would say that ecobee has a good product and pays fairly well which are great pros. The company also cares deeply about their sustainability missions which is a plus.

Cons

During my time at ecobee, I didn't find that the organization lived up to what I had expected when I initially joined. Overall: - People are surface level nice but there is a large degree of politicking and backstabbing that takes place. - Throughout my time, I watched multiple instances of managers, senior managers, directors and C suite individuals explicitly bad mouth employees behind their back. - There seems to be this weird culture of "fear" and micromanagement within the organization as it relates to engaging with upper management/c-suite. - Holiday break was cut "so we can be more inline with our US parent company". However, they get 401K matching and ecobee does not. They also receive stock purchase plan which ecobee does not offer. Management: - My manager was difficult to work with and often asked me to present solutions/ideas to them as the "expert" in my field only for them to often end up giving me exactly what they wanted me to do. My manager also used foul language with me. - During my 6 month review, my manager did not provide me with any clear feedback on what I could be doing to "improve in role". I was completing all tasks assigned to me and proactivity attempting to take on more work. He would only give me tasks meant to further isolate me instead of giving me opportunities to advance my career. - During month 8, my booked a "review" with me to highlight how I was prioritizing "other things" in my role. When I pushed back, he was unable to provide concrete examples of where I missed the mark, thereby rendering the conversation useless. - Given that my manager kept indicating that I was missing the mark. I asked to be put on a PIP in order for there to be accountability and clear documentation of issues and how they are being addressed. - Given that my manager kept indicating that I was missing the mark. I asked to be put on a PIP in order for there to be accountability and clear documentation of issues and how they are being addressed. - While ecobee promised a hybrid work policy, my manager would force me to come in to the office on the schedule that suited them, even if I had no meetings. - I approached HR to let them know about my concerns. I indicated multiple times that I was worried that my manager is attempting to cause problems for me in order to push me out. My HR representative said they would not support the decision and would support me. I was terminated a month later with no PIP. - 2 days prior to my termination, a senior leader within our organization scheduled a mandatory monthly meeting which did not include a video call link in order to force people to come into the office more. This again was not in-line with ecobee's flexible work policy. This decision was made by a few senior people with no discussion with the broader team.

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ecobee Response
1y
Hi there, thank you for taking the time to share your thoughts. We are sorry to hear about your experience. At ecobee, we strive to make improvements based on the feedback we receive. If you have specific feedback you’d like to provide directly to the HR team, please feel send us an email at recruitment@ecobee.com. Thanks again. -Lindsay M., Sr Talent & Brand Specialist

Explore other reviews about ecobee

5.0
Oct 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
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ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
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ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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