Encore Global reviews

3.1

46% would recommend to a friend

(3,095 total reviews)

Ben Erwin

53% approve of CEO

42% positive business outlook

Encore Global has an employee rating of 3.1 out of 5 stars, based on 3,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encore Global employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Better rate of pay than average for region, decent PTO, lots of opportunity to make overtime, good on the job training and learning opportunities

Cons

Long hours, inconsistent management, expecting employees to perform higher roles than they are paid for, common to be strung along for promotion and better opportunities without any follow through.

3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to work with diverse clientele Ability to create your own culture and run your own team on site Tons of collaboration between hotel partners, and within your team Fast paced and consistently busy environment Plenty of opportunity to work with great talented people and technology Plenty of opportunity to work on a wry diverse mix of events and productions Compensation structure including base needs a serious overhaul. Directors at a property generating over $7mil getting paid $85k is well below market. Yes, even considering the operation size. Not to mention the consistent moving of the goal post on commission structure for the Property Directors, Sales Directors and Sales teams that never quite worked out in favor for both the team and the business. Usually favored corporate heavily.

Cons

Way too much corporate red tape within operations An exhausting amount of training for things that should require it or are never really implemented. Lack of support from regional management for things like filling key operational roles, adding roles when needed and appropriate, investing into inventory. The’s things may only get address in dire need or complete fire situations. Consistent shifting of commission and pay structure. I experienced 2-3 in less than 10 months. And it’s was never an improvement from the structure the preceded the new one being implemented. No clear cut way of managing the business to the standards corporate wanted. Each operation. Essentially needed to figure it out and hope that we were providing the information corporate needed correctly. It was a consistent challenge for clarity and reporting could become overly complex with little returns on the data provided. Much of the training provided at a Director level is “thrown into the fire” style (which is not inherently bad at all) but with limited support and high expectations.

Viewing 1 - 3 of 3,095 Reviews

Glassdoor has 3,278 Encore Global reviews submitted anonymously by Encore Global employees. Read employee reviews and ratings on Glassdoor to decide if Encore Global is right for you.