FirstGroup reviews

3.1

46% would recommend to a friend

(372 total reviews)
avatar

David Martin and Graham Sutherland

48% approve of CEO

33% positive business outlook

FirstGroup has an employee rating of 3.1 out of 5 stars, based on 372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstGroup employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

372 reviews
1.0
Apr 10, 2026

Micro Management

Recommend
CEO approval
Business Outlook

Pros

Nothing I can think of

Cons

Inconsistent management. Not allowed to think for ourselves or utilise skills. HR are dreadful and don’t care about employees unless they think they might be taken to a tribunal

4.0
Apr 1, 2026

Customer Host

Recommend
CEO approval
Business Outlook

Pros

long holiday, great sick pay. Very good support in terns of carrer progression.

Cons

Early start. sometimes long days and travel

Viewing 1 - 3 of 372 Reviews

Glassdoor has 390 FirstGroup reviews submitted anonymously by FirstGroup employees. Read employee reviews and ratings on Glassdoor to decide if FirstGroup is right for you.