FirstService Residential reviews

Believe the other negative reviews you've read. This is a toxic office, in order to survive you have to put aside your ethics and integrity especially the higher up you go the leadership train. The President lies about turnover numbers to head office and coaches people to give a positive NPS score trying to keep a good image with the corporate office. He blames everyone around him, tells complete strangers who he is going to fire next. ( he rarely does, he just makes their life hell until they leave and then tells everyone he was going to fire them anyway) If anyone challenges him in any way, he will try and ruin their reputation. They hold town hall meetings but then tell all the managers to make sure their staff don't ask questions so he doesn't look bad. His direct reports end up as nasty as him out of fear either that or he hires people just like him without any ethics. I saw so much discrimination towards people there. Mainly towards women and ethnic groups. There are some really good and nice people but their souls are crushed under this regime so much that long timers don't believe they can do any better. Low performing culture in many ways, lazy people seem to be left alone but then other departments are working like a sweat shop.

In my opinion company President Scott Douglas has no leadership ability only a Dictatorship regime, too busty making himself look good while always cutting employees and resources to improve the bottom line. Cnstant revolving door of upper management roles, once it was determined they could not work with Scott they were terminated, many good people let go for no reason other than unable to work with Scott and do his bidding.