Is Five Guys a good company to work for?

Five Guys has an overall rating of 3.6 out of 5, based on over 5,204 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Five Guys to a friend and 47% have a positive outlook for the business. The best reviews about Five Guys have been left by employees working as Line Cook , Shift Manager and Shift Leader .

Does Five Guys pay their employees well?

According to anonymously submitted Glassdoor reviews, Five Guys employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Five Guys. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Five Guys?

62% of Five Guys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five Guys 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Five Guys?

Crew Member (1414) , Cashier (236) , General Manager (236) , Shift Leader (156) , Shift Manager (156) , Assistant Manager (154) , Manager (127) , Line Cook (96) , Crew Member/Grill Cook (88) , Cook (69) , Team Member (59) , Crew (48) , Shift Lead (45) , Sales Associate/Cashier (38) , Shift Supervisor (33)

What are the pros of working at Five Guys according to real employee reviews?

"Free food Once the store is open time moves by pretty quick Some great and chill managers" ((in 462 reviews)); "Really enjoyed working there managers were cool pay was good enough" ((in 362 reviews)); "The meals were free plus my co workers were really nice" ((in 235 reviews)); "Great people and supportive of works" ((in 183 reviews)); "good bonuses and starting pay" ((in 98 reviews))

What are the cons of working at Five Guys according to real employee reviews?

"Long hours and Saturday and Friday rushes are quite annoying" ((in 218 reviews)); "Secret shopper program is always a struggle and they make you feel like your a bad manager when you don't get good averages." ((in 198 reviews)); "Horrible Upper Management" ((in 76 reviews)); "Had to train an Assistant Manager while also being a brand new General Manager(with no training)." ((in 43 reviews)); "Hours are very long and short breaks" ((in 37 reviews))

Five Guys reviews

Compare reviews

3.6

62% would recommend to a friend

(4,764 total reviews)

Jerry Murrell

77% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Senior management

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Aug 15, 2016

Push too much, for too little pay

Restaurant general manager

Recommend

CEO approval

Business Outlook

Pros

Daily free staff meals. No late night shifts, early morning shifts or over night shifts. Added bonus of daily repetitive unfunny Five Guys jokes from the customers.

Cons

This company and it's franchisees push their employees too hard for too little money. They expect a lot from their underpaid managers, underpaid shift leaders, and underpaid crew.

1.0

Feb 2, 2015

Mental Illness at Five Guys

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awful compassion towards the mentally ill so no not a pro. I had no food at home so at least I got free burgers. Cause your employees can't even afford it

Cons

You have sons and daughters. You are human beings. I am someone's daughter. Sick, poor, and frail. And I was pushed out of your company for my "bad attitude." Im sure if your secret shoppers knew that I witnessed the death of my father at 19, they'd cut me some slack. I'm only 21 and have been working non stop ever since to provide and be strong for my family. Terrible work support.

1.0

Feb 3, 2013

This place is a joke

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free meal free beverages.. good music.

Cons

The shift leader are little snot nosed teenagers that have no clue on how to manage anyone or anything. They are all paid a little above min wage, little pay ,big power tripping attitudes. IMost of them came from McDonalds which says it all. Upper management have their own way of doing things, and order you around like your worthless. You are told by one to do things one way, and then another does it another way, you dont know if you are coming or going. You couldnt pay me enough to stay in this type of work environment.

Viewing 1 - 3 of 4,764 Reviews

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Five Guys reviews

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Ratings by demographic groups

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Push too much, for too little pay

Mental Illness at Five Guys

This place is a joke

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