Does Follett pay their employees well?

According to anonymously submitted Glassdoor reviews, Follett employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Follett. This rating has been stable over the past 12 months.

How satisfied are employees working at Follett?

38% of Follett employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Follett 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Follett?

Sales Associate (282) , Store Manager (110) , Retail Sales Associate (95) , Team Lead (87) , Sales Associate/Cashier (57) , Cashier (56) , Assistant Manager (45) , Manager (43) , Customer Service Representative (42) , Seasonal Sales Associate (27) , Associate (25) , Course Materials Manager (24) , Retail Associate (23) , Bookstore Associate (20) , Assistant Store Manager (19)

What are the pros of working at Follett according to real employee reviews?

"I liked the flexibility in hours and I worked with some great people." ((in 152 reviews)); "Flexible hours and lots of downtime." ((in 144 reviews)); "My boss and coworkers were great and helped me transition into a more professional person." ((in 98 reviews)); "Flexible schedule and ability to work on my own time" ((in 71 reviews)); "Good benefits...weekends off...good hours...summers are usually slow until August" ((in 69 reviews))

What are the cons of working at Follett according to real employee reviews?

"Low pay and sometimes had you do things above your pay level that the manager didn't want to do" ((in 257 reviews)); "Poor upper management." ((in 71 reviews)); "No training or general guidelines to follow." ((in 38 reviews)); "The pay is low, when Illinois raised their minimum wage many employees who have worked here for years are still making minimum wage" ((in 32 reviews)); "Senior leadership has no experience nor does a majority of the mid" ((in 31 reviews))

What are employees saying about Follett layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Follett layoffs and their outlook for job security at Follett in 2026.

Skip to content Skip to footer

Notifications

Follett

Follett reviews

3.0

38% would recommend to a friend

(2,630 total reviews)

Emmanuel Kolady

32% approve of CEO

33% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

2.7

Culture & values

2.5

Senior management

2.5

Compensation and benefits

2.5

Career opportunities

Follett has an employee rating of 3.0 out of 5 stars, based on 2,630 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Follett employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

May 30, 2026

Don't waste your time with the new owners

Manager

Recommend

CEO approval

Business Outlook

Pros

Used to be a great company

Cons

Don’t waste your time since PE bought company

1.0

May 26, 2026

Extreme micromanagement and favoritism dominate the culture

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

none i can really think of

Cons

extreme level of micromanagement and favoritism

3.0

May 23, 2026

Hires many but lacks hours for employees

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Hires a lot of people.

Cons

Doesn’t have have enough hours to hire the people they employ.

Viewing 1 - 3 of 2,630 Reviews

Top companies for "Compensation and Benefits" near you

Signet Jewelers

3.8★Compensation & Benefits

Bath Fitter

3.7★Compensation & Benefits

Princess Auto

3.5★Compensation & Benefits

Etsy

4.1★Compensation & Benefits

Jobs at Follett

Team Member Canada (Part-Time)

Canada

View job

Seasonal Retail Sales Associate - Niagara College -Welland Campus Store A926

Warehouse Manager - University of Alberta-Warehouse

Follett reviews FAQs

Related searches: Follett jobs | Follett salaries | Follett benefits | Follett interviews

Reviews Follett reviews

Follett

Follett reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't waste your time with the new owners

Extreme micromanagement and favoritism dominate the culture

Hires many but lacks hours for employees

Top companies for "Compensation and Benefits" near you

Jobs at Follett

Follett reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Follett

Follett reviews FAQs