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      Foundever

      Engaged Employer

      Foundever reviews

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      3.9

      77% would recommend to a friend

      (19,110 total reviews)
      avatar

      Laurent Uberti

      83% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.6

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Mar 11, 2026

      Dispatcher

      Custimer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great scheduling Great work environment Good work hours My team leader was awesome

      Cons

      For me it was a flawless experience I only had to resign because my work permit was expired at the time

      avatar
      Foundever Response
      2mo
      Thank you for sharing your experience and for your time with Foundever! We’re happy to hear that you enjoyed the scheduling, work environment, hours, and the support of your team leader. We also appreciate your feedback regarding the rehiring process. We value former associates and continue to review our processes to ensure they are clear and accessible for those interested in returning when eligibility requirements are met. We wish you continued success and thank you again for being part of the Foundever team. Kim at Foundever
      1.0
      Apr 22, 2022

      DO NOT APPLY

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get your paycheck on time.

      Cons

      A toxic work environment with little ongoing training. Expected to log in 15 min before the shift to load tools. (unpaid) Expected to review emails, coach backs and the like on your own time (ie breaks, lunch) Many employees have not received their incentive pays properly. For almost 4 years I saw incentive pay on my checks only 4 times when it was supposed to be monthly. You are expected to SELL on every call even if in a nonsales role. There are NOW monthly quotas you MUST make or you get a written warning. YOU will BID for shifts based on impossible KPIs that favour long time employees. YOU will NEVER earn more than 10 cents above min wage.

      1.0
      Dec 13, 2014

      Sitel - A Prime Example Of What Not To Do

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can get a job here pretty much no matter who you are, whether you're fit to be in close quarters with others or not.

      Cons

      1) The pay sucks. 2) They take money from your pay at every opportunity, for every supposed "legitimate" reason. Having to pay for equipment that you need just to do your job being a prime example. 3) Character asassination and slander run rampant, and it is particularly sad to see it from management towards employees. 4) They literally don't want you to have a life outside of work. EVERYTHING needs to be Sitel, or centred around Sitel.

      Viewing 1 - 3 of 19,110 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,527 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.