Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 278 reviews)); "Good benefits and pay depending on what contract your on." ((in 247 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 153 reviews)); "company offers a good salary" ((in 37 reviews)); "Great boss, flexible hours, work from home" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 153 reviews)); "Bad upper management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 58 reviews)); "No training on technology or on the systems." ((in 52 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

Frontier reviews

Compare reviews

3.4

56% would recommend to a friend

(2,499 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 13, 2023

Bad working culture and no ethics

Logistic support

Recommend

CEO approval

Business Outlook

Pros

Free coffee and food on every christmas

Cons

No good salary and no support

Frontier Response

2y

We assure you that we continually strive to create an equal environment where all employees can advance their careers. We’re sorry that you had a negative experience with your management team. We’re delighted you were able to enjoy some of the benefits and perks Frontier offers. We’re committed to continuing to provide for our employees. We appreciate the review!

1.0

Nov 12, 2020

Place is a mess!

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, some people are actually decent folk

Cons

Their treatment of ex-employees is quite sad. My new employer tried to get in touch with them to verify my employment, but they refused to even acknowledge that I once worked there! They are quite reluctant to share any ex-employee information with background check agencies. Thankfully, most employers accept payslips and other kinds of proof, so I was OK! This type of treatment to ex-employees is a bad sign!

Frontier Response

5y

Every day, we strive to create a respectful environment where team members can grow both personally and professionally. We would love to hear more about your experience to ensure this gets addressed. Please contact our Employee Support Team at: FrontierCareersFeedback@ftr.com

4.0

Feb 5, 2026

Great workplace

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

Great team, interesting work. Very positive workplace

Cons

Fluctuates between too much and too little work

Frontier Response

3mo

We’re always striving to create a positive culture that empowers our employees to thrive. We’re glad you’ve experienced that at Frontier. Thank you for taking the time to share!

Viewing 1 - 3 of 2,499 Reviews

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Business Development Manager

Business Development Manager

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Frontier

Frontier reviews

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Bad working culture and no ethics

Place is a mess!

Great workplace

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