Does Genesys pay their employees well?

According to anonymously submitted Glassdoor reviews, Genesys employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Genesys. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Genesys?

82% of Genesys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genesys 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Genesys?

Software Engineer (158) , Senior Software Engineer (105) , Account Executive (72) , Associate Software Engineer (47) , Director (41) , Sales (39) , Senior Account Executive (38) , Technical Support Engineer (37) , Solutions Consultant (34) , Manager (29) , Senior Technical Support Engineer (24) , Consultant (23) , Software Developer (23) , Marketing (21) , PS Consultant (21)

What are the pros of working at Genesys according to real employee reviews?

"The people are great and very passionate." ((in 263 reviews)); "Work Life Balance is Good" ((in 218 reviews)); "The benefits are good!" ((in 161 reviews)); "3) Good Management" ((in 89 reviews)); "Great leadership and company path" ((in 80 reviews))

What are the cons of working at Genesys according to real employee reviews?

"There have been several layoffs, and some teams are already too small; compensation was capped very low compared to ININ historically, so if you are underpaid compared to your team, your manager has to take from others to give to you, and even still can't get you to where you should be." ((in 47 reviews)); "Minimal to no training for new employees." ((in 21 reviews)); "Local upper management is horrible." ((in 15 reviews)); "constant change, lack of communication, no managerial support, constant favoritism" ((in 10 reviews)); "Experienced some bullying from C" ((in 6 reviews))

What are employees saying about Genesys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genesys layoffs and their outlook for job security at Genesys in 2026.

Skip to content Skip to footer

Notifications

Genesys

Genesys reviews

4.2

82% would recommend to a friend

(2,704 total reviews)

Tony Bates

90% approve of CEO

84% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

3.9

Senior management

3.9

Compensation and benefits

3.7

Career opportunities

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 1, 2026

Treatment to employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Best place to work, good pantry

Cons

I can't think of it right now

5.0

Feb 20, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Fun, training, nice management, nice benefits

Cons

Quota are tought to attain

5.0

Dec 18, 2025

Great Place to Grow and Innovate

Principal product manager

Recommend

CEO approval

Business Outlook

Pros

Genesys is an excellent company for anyone who wants to work on impactful, forward-thinking technology. The culture encourages innovation, collaboration, and continuous learning. Leadership is supportive, and teams genuinely care about delivering meaningful value to customers. Work-life balance is solid, and there are plenty of opportunities to take ownership and grow your career. Overall, a fulfilling and rewarding place to work.

Cons

One area that could be improved is the extended health benefits. Employees have to pay out of pocket, and the cost keeps increasing every year. At this point, it doesn’t really feel like a benefit anymore.

Viewing 1 - 3 of 2,704 Reviews

Top companies for "Compensation and Benefits" near you

SAP

3.9★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

Salesforce

4.4★Compensation & Benefits

Cisco

4.0★Compensation & Benefits

Jobs at Genesys

Administrative Assistant III

Product Marketing Manager

Enterprise Support Engineer, IT Billing Services

CA$150K - CA$197K /yr

CA$142K - CA$186K /yr

(Employer provided)

View job

Genesys reviews FAQs

Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews

Reviews Genesys reviews

Genesys

Genesys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Treatment to employees

Account executive

Great Place to Grow and Innovate

Top companies for "Compensation and Benefits" near you

Jobs at Genesys

Genesys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Genesys reviews FAQs

Jobs at Genesys