Grainger reviews

4.0

80% would recommend to a friend

(4,965 total reviews)
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DG Macpherson

87% approve of CEO

78% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Mar 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Can't think of one at this point. Based on the mass closures and layoffs/terminations, I don't expect they will be much of a player for much longer. Wouldn't be surprised to see all of the branches closed in the near future and Canadian customers will be serviced out of the US. Don't believe me? Call in and the chances are you will be speaking with someone in Phoenix that doesn't know that Edmonton and Toronto are more than a two hour drive apart and that people in Vancouver don't live in igloos. Disgusted to see what has become of this company in the last 2-1/2 years.

Cons

More than 100 branch closures in the last year. Pay is poor based on competitors. A large number of tenured and hard working employees have jumped ship (or been cast aside) leaving inexperienced and unmotivated people to try and provide services. Angry and dissatisfied customers are a constant. You are just a number. Never forget that. They won't and will treat you as such. No room for advancement. At all. None. Reports and more reports. If you are an account manager, be prepared to spend a lot of time working at home telling your boss what you were doing all day.

1.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

NA. There is nothing good about this company. The grass isn't always greener on the other side. Don't waste your time here

Cons

Working with a bunch of unprofessional people. Prepare for nosy people, people who tattle tale on you. It's just ridiculous. Worst company I've ever worked for before.

1.0
Aug 22, 2019
Recommend
CEO approval
Business Outlook

Pros

In it's prime days, the organization used to thrive in it's communities. There were so many great people that worked there and some long lasting relationships that I have taken with me. This goes with some great managers I met along the way as well. Moving to an online ordering/fulfillment system. A decent company for someone looking to get into sales, learn and move on after a couple years.

Cons

To be as fair as I can be, the list of cons lay with certain middle management district sales managers certain director of sales that just has no clue what professionalism is to national customers or what is actually going on within DSM's. Or just dont care. What I witnessed, watching mass layoffs happen, great people quitting due to terrible managers, and then the outcome thereafter was jaw dropping to say the least. They will entice you by this work from home policy but all the while have you under their thumb hounding you with endless silly reports on excel spread sheets with no CRM and big corporate (must go) events that do next to nothing for your time other than meet and greets with other teams across the USA. There is no such thing as employee engagement improvement, they do nothing about it, I lived it there and heard the same from long tenured employees. This organization is unfortunately stuck in decades old mindset of big corporate mandate now run by the USA machine all forced down the line in management to you the sales rep. Some of it has value, most of it is old hat to seasoned sales people and they don't last long anyway.

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Glassdoor has 5,265 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.