GroupSource reviews

3.0

49% would recommend to a friend

(32 total reviews)

Gary Mitchell

69% approve of CEO

36% positive business outlook

GroupSource has an employee rating of 3.0 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GroupSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

32 reviews
1.0
Jun 18, 2026

Do Not Work For This Company

Recommend
CEO approval
Business Outlook

Pros

- Benefits - Casual dress codes

Cons

- I left my previous job to work here, only to get fired for poor training and favoritism. I'd advise looking elsewhere. - Extreme high turnover. Employees are getting fired for unfair reasons, and extremely high expectations with scorecards. - Job description says it's hybrid, but worked in a scheduled rotation where it's required to be in the office almost every day. - Favoritism. Got frustrated having specific adjudicators report me to the audit teams and supervisors over complex claims they can fix themselves, but never report other employees who "look" like them. - Only get a 30-minute unpaid lunch break - Don't have my own desk, first come first serve to sit at a desk - Working there is like a sweat factory. Had to skip 30-minute breaks to meet extremely high claims expectations or deal with stacks of mailed-in paper claims that need to be sorted out by the end of the day each day

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Low customer service/facing interaction Free food in office regularly

Cons

Minimum diversity this is a white office, low chances of lasting if you’re young or POC Pay is salary but still counted and managed in hourly High turnover, not from quitting, they fire people constantly, tenured employees always on medical leaves Hybrid schedule is not honoured Poor supervision poor management Unable to apply for new positions for a whole year Poor culture Basically everything advertised with job board is a lie Unclear expectations, goals and priorities are always shifting No training get in and figure it out yourself Unless you’re desperate believe the reviews and just keep looking

1.0
Jul 12, 2025

Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vacation 3 weeks Flex time

Cons

Extremly toxic work enviroment. No support. Co workers encouraged to back stab.

Viewing 1 - 3 of 32 Reviews

Glassdoor has 32 GroupSource reviews submitted anonymously by GroupSource employees. Read employee reviews and ratings on Glassdoor to decide if GroupSource is right for you.