HSBC reviews

3.9

72% would recommend to a friend

(28,221 total reviews)
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Georges Elhedery

69% approve of CEO

66% positive business outlook

HSBC has an employee rating of 3.9 out of 5 stars, based on 28,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

28K reviews
2.0
Nov 5, 2015

Customer Due Diligence Officer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, colleagues, a lot of Employee Resource Groups, Location

Cons

Management, Disorganization, Repetitive Tasks, Lack of Clarity

1.0
Aug 8, 2016
Recommend
CEO approval
Business Outlook

Pros

There are some very nice, honest, hardworking and moral people who I have had the pleasure of becoming friends with. Work experience counted for something as I have now been able to move on. HSBC does pay decent and the bonuses are ok, however I understand that this is likely going to change in the near future.

Cons

Where can I start with HSBC? It is a very large, slow, short-sighted global bank that will most likely be the worst place I have ever worked. I spent 5 years there in 3 different positions, so I got a feel for multiple departments. At every turn there are incompetent, mean and disrespectful managers who continue to get promotions. These are often the suck-ups or the relatives of HSBC C-level execs or high value clients. I can think of one key example of this, a manager I used to have. This was a woman who types with two fingers, wears low cut shirts and cannot understand the most basic of processes. She has prevented her own staff from promotions and new roles because she is too lazy to rehire. She effectively shut down 20% of the team at HSBC Canada and now works in HR. She clearly favours promoting men over women. She "works from home" all the time when we all knew she was just dropping off and picking up her daughter from school This is just one small example of the nepotism and futility at this company. As an employee, goals were unrealistic and there was extreme pressure day to day. The convoluted, every changing corporate structure made it nearly impossible to be effective in your job. Things changed constantly, and often half-baked. Departments were merged and un-merged. Local structures became global overnight, with many people reporting to managers in remote locations and forced to take 3am "team" conference calls. My advice would be to run away from any job offer at HSBC. This is a sinking giant in an outdated industry. They only got e-mail transfer payments in 2015 for godsake! The pay and bonuses are not worth the stress on yourself, your family and your health. This is not a place I was proud to work at ever, and I'm glad I'm gone.

1.0
Oct 10, 2013
Recommend
CEO approval
Business Outlook

Pros

You get lots of "training" and "supervision" by unskilled managers (basically everyone above you is a manager), and all the managers play favourites. So if you want to work for a company that reminds you of how junior high or high school is like, by all means work for HSBC Canada. There's always water in the water cooler.

Cons

1) Almost minimum wage 2) Extremely long hours, and your lunch time can be sacrificed at the whim of a manager 3) Computer systems dating back to the 1980s. If you like working with multiple programs (last update is 1995) to do one simple transaction, then HSBC Canada is for you. 4) Inconveniently strict and illogical banking policies that will anger 99% of customers, and guess what, you have to explain to them why the bank cannot and will not give them their money when requested. 5) Your colleagues gossip and stab you in the back at the first chance to do so. 6) Your managers will try their best to make you look and feel dumb, as per junior high and high school tactics. 7) HSBC Canada treats their employees worse than new customers because we aren't allowed line of credit or loans of under $5k after over a year's experience, while newcomers to the country get $10k loan just because they work for an international auditing company?

Viewing 1 - 3 of 28,221 Reviews

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