Pros
- looks good on a resume. Get a year in and get out. - some smart/cool colleagues - dogs
Cons
- low pay and nearly impossible lateral/upward movement. I can think of a handful of people who have climbed the corporate jungle gym successfully in a company of nearly 1000 people - terrible middle management. great talent at the very bottom (social coaches, customer advocates, copywriters, SM specialists, etc.) and the very top (C-suite, some VPs), everything in the middle is a giant mess of incompetence, defensiveness, paranoia and poor work ethic. - many managers promoted to positions they are not qualified for and are not removed when their lack of qualifications has negative consequences - many older employees (4+ years) have a Stockholm syndrome-like relationship with the company. this can be good as they are generally the most upbeat and positive, but it's also sad to see. - internal communication tools enable a culture of popularity contests that leads to a skewed view of who is truly valuable and who contributes meanigfully to company goals. - terrible HR department. if you have an issue with a coworker or a manager, be prepared for excuses and no action. - bullying behaviour from the above mentioned incompetent managers. - bro culture on the rise. things are being said and done now that would not be tolerated back when i joined. - lots of top brass is leaving. Many are very experienced and well educated people who have spent a lot of time trying to steer this unwieldily ship in the right direction - Ryan Holmes has said in multiple company wide meetings that those who don't like it here can leave. While that's true, it also doesn't differentiate between those for whom Hootsuite is not a good fit and those who have expressed legitimate concerns about how the business is being run and how they are being treated - The CEO is a marketer at heart. He knows what to say and how to say it to appear relevant and ahead of the curve, but in reality, the product is outdated, doesn't meet the basic needs of today's social media professionals and many solutions rely on workarounds instead of being properly built. The price points are also insane for anything beyond the $10 plan. If you're in sales or marketing, be prepared for some sleepless nights after days spent trying to spin and position something cumbersome and ineffective as sleek, useful and fast.
