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      ICON

      Engaged Employer

      ICON reviews

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      3.5

      63% would recommend to a friend

      (5,267 total reviews)
      avatar

      Barry Balfe

      51% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Apr 19, 2015

      Study Start-Up Associates are Overworked ... Big time!

      Study start-up associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Relaxed management style. Great opportunity to learn about big pharma if no prior experience.

      Cons

      This company piles way too much work on its lower-level employees. The pay (at least for me) was very poor considering the amount of work I was producing. The turnover is crazy and management did not re-hire in a timely enough manner. While I was one of the few who could manage the workload in my department, I was so stressed when I worked here. The people at this company are hostile to each other as well; escalations are the norm.

      2.0
      Jun 10, 2020

      No longer honest with employees

      Quality manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively progressive employment policies. Usually allow work from home.

      Cons

      Company imposed pay cuts in 2020 while promising not to lay off employees to deal with pandemic. Then began laying off employees, refusing to roll back pay cuts, even though revenue didn't decline as they had said it would. Senior management isn't honest and sees North American staff as disposable.

      2.0
      Mar 15, 2017

      Say yes and they will love you

      Cra
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much. If you say yes to everything they will like you. Get experience there and then jump ship. Not much else

      Cons

      No advancement opportunities- they hire leaders from outside and are usually friends of the director. Dictator leadership style. Do not recognize leaderships part in very high turnover. Other CROs have better morale and opportunity for advancement.

      Viewing 1 - 3 of 5,267 Reviews
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      Glassdoor has 6,495 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.