Does John Hancock pay their employees well?

According to anonymously submitted Glassdoor reviews, John Hancock employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Hancock. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at John Hancock?

80% of John Hancock employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Hancock 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at John Hancock?

Customer Service Representative (37) , Business Analyst (30) , Director (29) , Intern (29) , Actuarial Co-op (19) , Analyst (17) , Manager (16) , Software Engineer (15) , Financial Analyst (12) , Internal Business Consultant (12) , Internal Sales Consultant (12) , Sales Support Specialist (12) , Internal Wholesaler (11) , Investment Analyst (11) , Actuarial Intern (10)

What are the pros of working at John Hancock according to real employee reviews?

"Great people and products" ((in 119 reviews)); "There is definitely good work life balance and a lot of fun things to do in the area." ((in 95 reviews)); "Great culture and purpose driven" ((in 67 reviews)); "My department has flexible hours and encourages work from home once a week which makes for a nice work/life balance." ((in 28 reviews)); "Great Teams and Good Values" ((in 27 reviews))

What are the cons of working at John Hancock according to real employee reviews?

"Under poor management you will be held back." ((in 55 reviews)); "Pay is low compared to others" ((in 43 reviews)); "Low salary compared to other companies and colleagues." ((in 34 reviews)); "If you don't get a good manager you have no future." ((in 25 reviews)); "Communication with outside vendors is often a difficult and frustrating process." ((in 16 reviews))

What are employees saying about John Hancock layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about John Hancock layoffs and their outlook for job security at John Hancock in 2026.

Skip to content Skip to footer

Notifications

John Hancock

Part of Manulife

John Hancock reviews

Compare reviews

3.9

80% would recommend to a friend

(1,105 total reviews)

Marianne Harrison

77% approve of CEO

67% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Diversity & inclusion

4.0

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.5

Career opportunities

John Hancock has an employee rating of 3.9 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Hancock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 24, 2026

Good work-life balance, but pay structure worsened

Internal sales consultant

Recommend

CEO approval

Business Outlook

Pros

Good work life balance. Healthy work environment.

Cons

Commission comp structure changed. Everybody is essentially making less money.

2.0

Apr 21, 2026

Data Science at John Hancock

Associate data scientist

Recommend

CEO approval

Business Outlook

Pros

Nice co-workers, interview was reasonable.

Cons

Changing priorities from management. It's an insurance company and feels like it; office space like vibes.

4.0

Apr 13, 2026

Good People and Benefits, Evolving Organization

Senior copy editor/qc editor/content editor

Recommend

CEO approval

Business Outlook

Pros

• Comprehensive benefits package, including health coverage, retirement options, time off, and employee support resources • Generally professional, collaborative colleagues who are committed to doing quality work • Emphasis on clear communication standards • Exposure to large‑scale projects and cross‑functional work in a well‑known organization

Cons

• Ongoing restructuring and cost‑control initiatives have created uncertainty around long‑term job security • Frequent organizational changes can make priorities, ownership, and decision‑making feel inconsistent • Limited transparency during transitions, particularly around how changes affect roles and teams • Workloads can fluctuate significantly during periods of reorganization

Viewing 1 - 3 of 1,105 Reviews

Top companies for "Compensation and Benefits" near you

Sun Life

3.8★Compensation & Benefits

Co-operators

3.5★Compensation & Benefits

Insurance Corporation of British Columbia

3.5★Compensation & Benefits

iA Groupe financier

3.9★Compensation & Benefits

Jobs at John Hancock

Relationship Manager - Core market