Klick reviews

3.7

72% would recommend to a friend

(649 total reviews)
avatar

Lori Grant

81% approve of CEO

78% positive business outlook

Klick has an employee rating of 3.7 out of 5 stars, based on 649 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Klick employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

649 reviews
1.0
Mar 7, 2014
Recommend
CEO approval
Business Outlook

Pros

- they spare no expense on company events

Cons

- Genome is their big brother tool where they monitor every minute of your time(mandatory minimum of 8hrs). At the end of the day you have to record how you spend all your minutes, that's right, all your minutes of the day on what you did on what, with detailed notes. The program shows up where you are at all times and it can be viewed by anyone in the company. People will know where you are and what you are doing at all times whether you are getting a coffee or taking a washroom break. The upper management ( SLT -senior leadership team) will talk very highly of genome and how it helps and coaches you yada yada, but at the end of the day, it's nothing more but a powerful micromanagement tool for leverage against you. You've been warned! - Be prepared to deal with bureaucracy by kissing up a lot and then be prepared to kiss up even more after that. Middle and upper management will shorten your life there if you don't play ball. Period! I've seen many people get let go because they simply cared about getting work done rather than do both. You are being misguided if you think you will be able to speak freely and express your ideas, unless they have been pre-approved beforehand. *There is a reason why they have so many job postings but their employee count stays the same. If you don't play politics, and play it well, you won't last. - Highest turn over I have ever seen in +15 years of my professional career, starting from project managers(be aware) to media. - My biggest turn off is that every week or so all the upper management meets where they start pointing fingers at each other and of course my point above, someone will have to be let go. Genome has created and fostered this environment where all departments are spread out in silos. They don't work together because they don't take ownership and responsibility of projects of the fear it might bite them back later on. The entire organization is divided in silos to which they fight one another for more billable hours and less accountability. - You will never be able to express yourself creatively and intelligently because genome won't allow you to. Keep in mind that every minute your spend there has to be billed to the client. Let say that you want to create a new more efficient and intelligent way to solve a problem, but first you have to do some research and estimated the feasibility of the task. You won't! This is because it doesn't align with the scope of the project so genome will reject your time spent on this. Unless the client pays for it, you don't have the freedom to spend your time on improving your productivity creatively and intelligently. Genome will kill innovation and creativity at its source by punishing freedom of thought - They are much more like a cult. If you dare not to participate in one of their outings or scream your lungs out on how great the company and their CEO is, you will get fired. You will see this across all their outside media for example their new decoded book. We are forced indirectly to buy and promote the book to our friends and family, and most awkwardly post positive reviews on store fronts like amazon. Want proof? Check out their Canadian amazon reviews, it's all 5 star reviews and surprisingly everyone there works at klick. - You will work long hours and it is expected. Hence their lavish parties and gifts. - They lack innovation. Surprisingly I have yet to see an ROI analysis to be delivered to their clients. That's right, they have never done an ROI analysis and will crush you if you even bring it up at a social gathering. - They will never ever spend money on training or investing in their people. Not on even their developers, sometimes they even lack the adequate tools to do a full job. If you are a preferred candidate for a job here, before you make a decision, I would HIGHLY recommend that you ask them to interview one of their employees by picking someone randomly in a transparent process. If they are so "forward thinking", don't you think they would oblige to such request?

1.0
Dec 9, 2014
Recommend
CEO approval
Business Outlook

Pros

- company benefits and perks are unparalleled anywhere else (to make up for the longest hours without extra pay you'll ever have to work) - free starbucks (to keep your extreme stress levels in check) - do they still have this?

Cons

I have never read Glassdoor reviews before but I chanced upon it today from a friend, and the first thing I did was look up Klick. How in the world did I go so long not knowing this thing existed and all these comments, true in all their accounts, have been here! I gladly add my voice to the strong that I am so glad I no longer work there. Everything said by so many others were what happened to me. One time, I had the decency to go and inform my higher-up that I couldn't make it to the company party that night (one of those many summer things they force you to attend), because I had to fly out to see a client the following day, and before I knew it, the door closed behind us and I was told that if I don't go, that I would not get a bonus that year. Truth is, many others didn't go but they just weren't as stupid as me to give them courtesy. There were too many countless instances like this where the lightbulb in my head was ringing off the hook that some harassment or workplace indecency took place. There is no other place that is as crazy, bureaucratic, outrageously political, manipulative, and vindictive as this. I thought these kinds of work environment only existed on television, but in a scary way, I think they pride themselves on it and somehow have delusionally turned it into some twisted strength. I drove home every day hating the person I was becoming b/c I got a litre uglier because of the very ugly people I had to deal.

1.0
Sep 17, 2021

Worst place I've ever worked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-They spend a lot of time and money on swag, PR and gifts for their employees

Cons

After seeing the incredibly positive reviews, I feel compelled to share the reality. -Months of working 80 hour weeks with no time off is quite common (you will not get lieu time) -Mistakes on a grand scale, pulling in teams across the agency to perform 18 hour shifts for months at a time working 7 days a week -A culture of toxic positivity (you’re never allowed to course correct or address fundamental issues) -The core values are broken, bias to action means jumping on a grenade at all costs to safe face with clients who were promised things which teams cannot possibly deliver -I cannot count the amount of times people have been crying in meetings from the stress, going on stress leave or disclosing that they had to see their Doctor and/or take medications and drugs in order to be able to get through the day -I never met a single person who actually enjoyed working here -No support or accountability from leadership -Every single process is entirely over engineered, making it impossible to be successful at even the most simplest of tasks -An incredible amount of people refusing to do work assigned to them and/or incapable of having the skills to do so In short, this place can ruin your life. You will not have work/life balance. There are no boundaries and attempting to address casting issues will not be received well.

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Glassdoor has 695 Klick reviews submitted anonymously by Klick employees. Read employee reviews and ratings on Glassdoor to decide if Klick is right for you.