Kool Smiles reviews

Where do I begin? Worst experience of my life! I'm literally traumatized from working here. I always wanted to work with children and I also wanted to help the underprivileged so I chose to work here and be relocated to TX. I found out they don't care a thing about the patients, only profit. You literally have to do whatever management says or they threaten to fire you and if they do you are responsible for paying them back $500/day that is unfulfilled on your contract plus any relocation fees they put out. They set the schedule so you honestly have an average of 7 minutes per patient, plus they come down on you if you aren't treating AT LEAST 3 quadrants of teeth (there's only 4!) per patient. You will get a talking to if you don't place a SSC for any interproximal decay. So you are doing at least 3 SSCs on an anxious child in papoose in under 10 minutes with their crying mother in the room. They don't want you to explain or discuss anything with the parents because the assistants can do that while you are off to another patient. You will be working through lunch and into the evening every night. The staff and I had recurrent UTIs from never getting a bathroom break all while being yelled at by parents and the office manager for being behind on the schedule. The staff is constantly stressed. To keep with the schedule many staff would take short cuts such as not washing their hands, etc. Every second counted. The base pay is good and there is the chance to bonus, but I found out the hard way that you are EXPECTED to qualify for bonus and if you don't you are also at risk for being fired. So I would bonus not to get the extra money but only to keep my job. You are never allowed to take vacation when kids are out of school since those are "peak" times so this includes the week of Thanksgiving, all Christmas/New Years break, the whole summer and any other holidays like Martin Luther King, etc. Obviously this isn't great for you if you are a parent and want to spend time with your kids or if you relocated for the job and would like to finally go see your family for the holidays. The patients and parents aren't treated great either because they are on Medicaid (looked down upon). I try to be a caring, friendly doctor but was told not to waste my time making sure they like me or have a good experience because they have no choice, they'll have to come back since we were the only office in the area to accept Medicaid. I had/have a hard time sleeping at night having to live with myself after working at this place.

Seeing 40 to 50 patients a day (most of them were children) this WILL drain you Working through lunch...going home late Five days off a year Working every night after leaving the office (charts charts and more charts) Dental director that pressures you for more production Limited room for professional growth They don't mention this, but you will be expected to do comprehensive exams (hygiene checks) that you will never be compensated for, this will annoy you once you realize how much time you spend doing them. It will also annoy you while doing operative (where compensation occurs), and you constantly get called for hygiene checks. Personally I didn't get many Saturday's off, working five days on and one day off occurred a lot, my schedule was never steady. There may be some docs that have worked for this company with a better history than I have had. Unfortunately this company was not for me. When I handed in my 90 day notice it was a long wait....but I found something better....way better. I enjoy work and my life outside of it now.